Customer Relation Skills
Moving on doesn't hinge exclusively on sound technical knowledge. Getting off the shop floor often requires that you have customer relations skills, too.

• More Communication

Talk to Customers
Miscommunication can lead to a frustrated customer -- and lost business. Learn how to speak your clients' language.

• More Communication

Auto Certification Update
Auto techs can use their ASE and manufacturer certificates to win customers. Make sure your credentials stand out.

• More Technology